Payment is due at time of service, and a variety of payment options are available for your convenience. As a green and sustainable business, we are proud to offer two paperless payment options. For completely hassle-free payment, you may contact our office to place your credit card information on file. After providing us with this information, no further action is required of you. The day before each cleaning, Herb’n Maid will simply run the charges through on your Visa, MasterCard or Discover card.
E-voicing is another popular paperless payment option and allows you to make one monthly online payment directly from your checking account. When you receive your first electronic invoice from Herb’n Maid, you’ll be directed to an online banking suite and asked to create a user I.D. and password, then answer a series of questions. You may then schedule your first payment. Note that there is a 5-7 day delay in processing your first electronic payment as the bank verifies your account information. Subsequent payments will post in approximately three days.
Some clients prefer to use their own bank’s online billpay service, and that’s an accepted payment method as well. Please note that while this process is paperless at your end, it actually does result in a paper check, envelop and USPS delivery, all of which add to your carbon footprint. Therefore, you might consider setting up your account to pay a full months’ cleaning charges at one time, though not required. To set Herb’n Maid up as a payee, please use the following address: Herb’n Living LLC, 4520 Oakland Avenue, St. Louis, MO 63110.
Of course, we do accept good old-fashioned checks and cash payment on the day of your cleaning. Please place your payment in a sealed envelope, clearly labeled for Herb’n Maid, and leave it on the kitchen counter on cleaning day. Checks should be made payable to Herb’n Living. (Please do not post-date checks.) Note that a $35 fee will be assessed on all returned checks, and money orders are not accepted.